CallChex Advantage in Auto Warranty
Transform auto warranty sales with AI-enhanced call monitoring and performance insights.
Instantly score every call to coach agents in the moment and maximize close rates.
Understand plan interest, buyer objections, and compliance risks through visualized call data.
Monitor 100% of calls automatically instead of relying on limited samples.
Link call scores with actual purchase outcomes to uncover what drives conversions.
Auto Warranty / Loan Services
Agent Performance Metrics That Boost Auto Sales
🎯 Pitch Delivery & Qualification
Confidently explains vehicle coverage or loan options while qualifying leads.
- • Explains warranty types (powertrain, bumper-to-bumper) or loan options (new, used, refinance)
- • Clearly outlines costs, terms, and cancellation policies
- • Asks for vehicle year, make, model, mileage, loan balance, and budget
- • Assesses buyer readiness and identifies key pain points
💬 Engagement & Buyer Trust
Creates personalized experiences that build buyer confidence.
- • Uses active listening: confirms and rephrases concerns
- • Maintains warm, professional tone adapted to caller
- • Personalizes discussion using buyer name or vehicle info
- • Combines empathy with authority to address past negative experiences
🔄 Deal Control
Guides uncertain callers by handling objections with clarity and flexibility.
- • Responds to “I already have coverage” or cost concerns
- • Offers flexible plan pricing, refund terms, or co-signer options
- • Shares credentials and social proof (e.g., BBB, reviews)
- • Uses limited-time offers or bundled services to drive urgency
📋 Compliance & Transparency
Ensures all coverage terms and regulations are disclosed clearly.
- • Shares exclusions, coverage limits, and refund policies
- • Mentions recording disclaimers and licensing info
- • Avoids false urgency or deceptive statements
- • Uses consistent disclaimers and brand transparency
🔁 Follow-Up & Conversion
Drives conversions through timely follow-up and confident soft closes.
- • Confirms next step: docs, payment link, or VIN verification
- • Attempts soft close: “Does this plan work if roadside is included?”
- • Confirms date/time and method for follow-up
- • Sends SMS/email confirmation during or right after call
Price Plan
Pay As You Go
Transform your sales force with cutting-edge CI-powered enablement.
$10/hour of analyzed calls
Growth
Scale your sales enablement and training strategies across customer-facing teams.
$8/hour of analyzed calls
Enterprise
Expand your capacity to train salespeople and drive higher win rates faster.