How callchex.com works?
Create tasks with various custom statuses to focus more on your keep track of the progress of each.
AI call monitoring software
🔌 Seamless Call Integration
CallChex connects to your existing phone or dialer system effortlessly.
- • Works with Twilio, RingCentral, etc.
- • Real-time call access via API or webhooks
- • No major setup or disruptions
📝 Real-Time Transcription
Crystal-clear AI transcription of every word — instantly.
- • Accurate speech-to-text engine
- • Identifies speakers and sentiment
- • Enables keyword-based scoring
📊 AI Scoring Engine
Calls are scored automatically based on sales performance criteria.
- • Lead qualification & script adherence
- • Objection handling & tone analysis
- • Deal advancement cues
📈 Actionable Coaching Insights
CallChex flags coaching moments, issues, and wins automatically.
- • Review top/bottom calls fast
- • Spot training gaps and friction points
- • Align QA and agent improvement
📊 Smart Dashboards & Reports
Track trends, agent performance, and QA audits — all in one place.
- • Score breakdowns by team or campaign
- • Exportable reports & audit trails
- • Continuous performance improvement
How CallChex Works?
Automate and optimize your sales process with CallChex. Here’s how it supports MCA teams every step of the way.
Define the perfect sales call using our intuitive editor. Outline expected outcomes and set detailed analysis criteria for every stage of your sales cycle.
Let AI and science do the heavy lifting. CallAnalyzer.AI analyzes 100% of your calls and generates deep actionable insights with 95% accuracy – no manual review required.
Systematically coach and improve every rep on your team with a few clicks. Driving continuous improvement in win rate through collaborative experimentation and validated learning at scale.