It listens to your calls, transcribes them, scores the conversations, and shows you performance in a simple dashboard. You can coach your team easily using these results.

Not at all. It’s great for support teams, call centers, and anyone who handles customer calls. Our AI call coach for sales teams also works for support roles.

We focus on simple setup, real-time coaching, and clear data. Our tools like the sales team performance dashboard and agent coaching AI help you get better results fast.

Yes! Our agent performance tracking tools let you see how each person is doing on calls so you can guide and grow your team.

Yep! The call center compliance tool checks if all required scripts and steps are followed, keeping your calls safe and on track.

Use our sales call analysis software and real-time tips to coach in the moment. You’ll know what to fix and how to improve fast.

Absolutely. We’re one of the best call scoring software for call centers, giving you easy-to-understand conversation scores based on real criteria.

Yes! Our real-time sales coaching tool gives instant feedback so your team can improve while they’re on the call.

Of course. Our sales team performance dashboard shows everything from scores to compliance so you can make smart decisions.

It sure does. Our AI call transcription picks up every word so you never miss a detail.

Our AI call training software makes onboarding and ongoing coaching way easier by highlighting what’s working and what’s not.

It’s a feature that gives every call a score based on custom rules. Great for training and tracking.

Yes, our lead scoring for call centers feature helps you find hot leads by analyzing tone, keywords, and intent.

Not at all. CallChex is super easy to use—even if you’re not tech-savvy. Just log in and you’re good to go!